Privacy Policy

1. Information We Collect

VPAY collects the following types of information to provide and improve our services:

• Telegram account information (username, user ID)
• Wallet addresses and transaction history
• KYC information for card applications (if applicable)
• Device and usage data for security purposes
• Communication records with our support team

2. How We Use Your Information

We use the collected information for:

• Processing transactions and managing your wallet
• Verifying identity and preventing fraud
• Complying with legal and regulatory requirements
• Improving our services and user experience
• Sending important service updates and notifications
• Providing customer support

3. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our platform
• Law enforcement when required by law
• Business partners for specific services you request
• Third parties with your explicit consent

5. Blockchain Transparency

Please note that transactions on the Solana blockchain are public and permanently recorded. While your identity may not be directly linked to your wallet address, transaction details are visible to anyone who knows your wallet address.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may also retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt-out of marketing communications
• Export your transaction history

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage patterns, and enhance security. You can control cookie preferences through your browser settings.

9. Children's Privacy

VPAY is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover that we have collected information from a child, we will delete it immediately.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via Telegram or email. Your continued use of VPAY after changes indicates acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us through our Telegram bot@viaintipaybot